Do you still use pen and paper to track tenant inquiries and maintenance requests? You're falling behind! In fact, the global property management software market could grow by almost 9% before 2030.
More landlords are using this software for document storage, financial reporting, and overseeing tenant needs. These tenant portals can make your life as a property owner easier.
Not sure if it's time to invest in these digital rental solutions? Read on to discover online tenant portal benefits before deciding!
Tenant-Owner Communication
Responding to multiple tenants across multiple platforms can be stressful. You could lose track of emails, phone calls, and texts. Instead of falling behind requests, use a tenant portal.
Consolidating communications on one platform will help you remain organized. You can avoid delayed responses to improve tenant satisfaction rates.
You can even automate responses to simple requests. You won't need to waste time responding to the same questions.
Responding quickly to tenants will show them how much you care about their lives. If you need help, partner with a property management company. They can respond to requests on your behalf.
Convenient Rent Payments
Are any of your current tenants behind on rent? About five million US households are already behind. The average arrears is over $2,000.
Collecting delinquent funds can become another source of landlord stress. Instead, use a tenant portal to accept payments online. Tenants can automate their payments on the first of the month, reducing delays.
If there are delays with manual payments, the system will automatically charge a late fee. You won't have to worry about resolving this issue with tenants in person. Instead, you can ensure better financial health with online rent collection.
Organize Maintenance Requests
For proper Parker CO rental management, complete maintenance requests quickly. Neglecting to fulfill these requests could upset renters. Some may take legal action if you're not providing habitable living spaces.
You can accept and track maintenance projects through your online portal. This can minimize delays.
Otherwise, consider hiring a property management company. They can schedule and track projects on your behalf. They'll even select reliable vendors at competitive prices to help you save money.
Higher Tenant Satisfaction
Providing tenants with access to an online portal can make their lives easier. This will improve tenant satisfaction rates. Happy tenants are more likely to want to stay after their lease term ends.
You can start generating more lease renewals to boost your occupancy rate. Your ROI will improve as you reduce long-term vacancies.
Experience the Benefits of Tenant Portals
You no longer have to operate manually, leading to lost time or costly mistakes. Instead, experience the benefits of online tenant portals. With access to digital rental solutions, you and your tenants can live happier lives.
Want to onboard your tenants to a new portal? Our team at PMI Parker can help. We have over 20 years of industry experience changing the property management industry.
We use state-of-the-art technology that allows owners to know how their investments are doing in real time. Experience these benefits firsthand. Contact us today for a free consultation.
